Insurance Request

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Q: I have had a request to supply a copy of the property insurance to agents acting for a leaseholder. They say “As we are the managing agent for our client we have a duty of care to ensure they have adequate cover. If you can’t release this information, would it be possible for you […]

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Car Park Concern

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Q: The management company of our two blocks are currently obtaining estimates for internal redecoration work (Section 20), which has meant various contractors visiting the site, some of whom we believe may not yet be on the management company’s approved contractor list. There is no caretaker or security personnel on our sites and the contractors […]

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Rip-Off Insurance

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Q: Our head lease (999 year) was recently sold to a freeholder who is well known in the industry to rip clients off. We are in the process of enfranchisement in order to gain control. In the interim they have renewed the insurance through their brokers at the same levels that we were previously insured […]

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Crumbling Garages

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Q: We have a line of adjoined garages separate from the main building. There is a fault in the structure between two of the garages to the effect that the walls of one of the garages can be moved slightly – clearly an issue that needs to be sorted. One of the two residents involved asked […]

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Danger to Volunteer

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Q: We have many volunteers that help around the property we manage, including a couple of people that help with gardening and outside tasks.   One gentleman has offered to trim hedges but has asked that we purchase an electric hedge trimmer for him to carry out the work. I am concerned that if we provide […]

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