Q: We have limited accommodation for the growing number of bicycles owned by our 120 residents while valuable space is being taken up by dusty old machines, some of which appear to have been abandoned. Can we give notice to residents that if they do not remove the tag we’ve put on each bicycle by …
Residents using Cannabis. Q: We have had several complaints regards the use and smell of drugs in the property. We are especially worried as one of the residents has a young son and she has expressed concern about this. This is a recent occurrence following a resident’s boyfriend moving in with her. We use an …
Bird Nesting Nuisance Q: The exterior extractor fan covers in our development are not fit for purpose. Many of the slats have broken off and birds are entering through them and nesting in the ducting. As many of these covers are on the exterior walls on the third and fourth floor it would be necessary …
Q: We have a problem with tenants in one property dumping rubbish outside the maisonette (on our land). The landlord is not being as cooperative as we would like. Legally are we entitled to bill the tenants for clearing up the rubbish or should the bill go to the landlord who is the leaseholder? Some …
Q: We have experienced a particularly bad season this year of seagulls nesting on the roof of our block and around the property. To gull proof the property will cost money and the management company had a split decision recently as to whether they should invest in such deterrents. To what degree is the management …
Q: We carefully read your Newsletters and it is our first port of call whenever a new matter arises. However we live in a very volatile age and what might be correct procedure this week may not be available in the following one. This time it is a chronic (9 months) dispute between neighbours. It …
Q: On our estate (we own the land) there are two courtyards of garages, about half of which are owned by the residents. A non-resident owner has recently changed the door to an unused garage and dumped the old one on our land! We never see the owners. I have an address and phone numbers. …
Q: I have just received the Spring edition of the FPRA quarterly issue, and was reminded about my letter to you regarding one of our tenant’s issues with WiFi. The tenant’s particular issue is with the WiFi generated from the routers in homes. She uses the internet but uses a wired connection and switches her …
Q: We have been informed by a resident (who rents the flat from a relation) that she has seen cockroaches in her flat! To say I was surprised would be an understatement as the tenants are extremely clean and have a cleaner weekly. As the only previous insect problem has been the odd ant ingress …
Q: We have been in touch with a flooring company as we need to replace the present floor tiles in the communal areas. The company have said that they will visit to give an estimate but that they would not be able to undertake any work without an asbestos survey report. I have written to …