Q: Do you have a template/draft letter as we want to write to the mortgage company of a leaseholder who has not paid their service charges and has failed to answer any correspondence on the matter?
FPRA Committee Member Colin Cohen replies:
There is no draft set letter to mortgage lenders, just a normal letter explaining who is the landlord or management company/residents’ association, with copy demands telling them of the arrears. Otherwise it may be worth appointing independent debt collectors. There are firms who specialise in this and do not charge the company but the defaulting lessee.
[Submitted September 2016]